Frequently Asked Questions

A regular account is for personal purchases by the meter directly through the store. A distributor or wholesale account is for traders and workshop owners, offering special wholesale pricing and terms after the account is reviewed and approved. To register as a distributor or ask about the terms, contact us.

You can register through the site and choose the appropriate account type (distributor or wholesale) when creating your account, providing your business details. The account goes through review and approval before wholesale features are activated. For help registering, contact us.

A regular order is a direct-by-the-meter purchase through the cart, available to regular customers and distributors. A wholesale request is for approved wholesale accounts, ordered in full rolls rather than meters, and goes through review and pricing by our team before confirmation. The right type for you depends on your account type and need.

We use a trusted shipping service to deliver orders across Egypt, with tracking available via a dedicated tracking number once the shipment is sent. Delivery time varies by area. To learn shipping details for your area, contact us.

We offer more than one payment method to suit your needs, such as card payment and bank transfer. Available options may vary by account type and order size. To see currently available payment methods for your order, contact us or check the payment page during checkout.

You can track your order status through your account on the site, where the order stages appear from confirmation through shipping and delivery. Once the order ships, you'll get a tracking number to follow it directly.

In certain cases, an order (quantity or item) can be modified before final preparation. It's best to contact us as soon as possible after placing the order if you need a change, and we'll explain the options available based on your order's status.

Yes, approved distributor and wholesale accounts get special pricing that varies by account type. These benefits apply automatically once the account is approved. To ask about discount rates and terms, contact us.

Yes, you can browse products and complete a purchase as a guest without creating an account for regular purchases. Creating an account makes it easier to track your past orders, and is only required for distributor and wholesale accounts to access their special benefits.

There's no single "best" type — it depends on use. For heavy daily use, chenille and high-performance velvet are among the best choices for their durability and easy care. For a luxurious look in less-used spaces, velvet or jacquard suit you. It's always best to request a sample and check the feel and durability yourself before deciding.

Upholstery fabrics are designed to withstand constant sitting and friction, so they're heavier, denser, and stronger. Curtain fabrics are designed for hanging and draping, usually lighter, with a focus on drape and light control. Using curtain fabric for upholstery (or vice versa) gives an impractical result.

Both are soft, but velvet has a longer pile and sheen that give it a more luxurious look, and it's more sensitive to pressure and dust. Chenille is more practical and durable for daily use, with a warm feel without velvet's sheen. In short: velvet for luxury, chenille for practicality and endurance.

As a rough reference, a living room set with one large sofa, one small sofa, and two armchairs needs about 32 to 35 meters depending on the design, fabric type, and width. Exact quantities vary with measurements and design, so it's always best to take actual measurements before ordering. We can help you estimate the quantity if you provide the measurements.

Synthetic fabrics like microfiber and polyester, and treated high-performance velvet, are among the best options because they resist stains and clean easily. Choose mid-tone colors that hide dirt, and treat stains immediately. Ask us about the stain-resistant options available.

Blackout is a treated or densely-woven fabric that blocks light almost completely, and also provides thermal insulation and privacy. It's best for bedrooms, children's rooms, offices, and any room needing full darkening. Many combine it with a chiffon layer for an elegant look with light control.

Yes, linen-look curtain fabric is a popular choice for a simple natural look, letting moderate light through in a way that suits modern style. Because it is made of polyester, it resists creasing well and is easy to care for, and can be combined with a blackout layer for those wanting extra light-blocking.

Check the weave density and weight (heavier, denser is usually more durable), color fastness against light and washing, tensile strength and stretch resistance, and the feel. Most important: request an actual sample and check it by hand, since an image alone isn't enough to judge real quality.

Clean velvet gently in the direction of the pile, avoid rubbing stains hard, and use a soft brush to redistribute the pile and keep its look. Deal with liquids immediately before they penetrate. High-performance velvet is far easier to clean than traditional velvet.

Color fastness is how well a fabric resists its color fading when exposed to light, washing, or friction. A fabric with high color fastness keeps its color longer and doesn't fade quickly with use and sun exposure — an important criterion especially for light-exposed curtains and heavily-used fabrics.

This is called dye lot variation. Each production batch may differ slightly in shade. So for a single project, it's important to buy the full quantity from the same batch to ensure color matching. When dealing with a specialized supplier, matching the quantity for a single project can be ensured.

We specialize in custom design and manufacturing of premium curtain fabrics, upholstery fabrics, jacquard weaving, linen textiles, and contract fabrics for residential, commercial, and hospitality projects.

Yes. We offer complete private label development. We design, weave, and finish custom textile collections exclusively for your brand under strict confidentiality and IP protection agreements.

Our MOQ typically ranges from 500 to 1,000 meters per design/colorway, depending on the specific fabric weight, yarn type, and manufacturing complexity.

The initial fabric sampling and testing phase usually takes 2-3 weeks after design approval. Once samples are approved, standard production lead times are 4-6 weeks depending on volume.

Yes. We operate under strict confidentiality — your designs remain fully your intellectual property, and we don't resell them or reuse the same pattern for other clients. Your brand identity is fully protected throughout the development and manufacturing process.

No. The MOQ (500-1,000 meters per design) makes it accessible to mid-sized traders and workshop owners, not only large brands. What matters most is having a clear vision for a product you want to distinguish under your own brand.

The process has 5 stages: Consultation (understanding your vision and requirements), Fabric Development (translating the vision into a material concept), Sampling & Testing (producing and approving physical samples), Production (manufacturing with continuous quality monitoring), and Delivery & Support (packaging, shipping, and support for reorders).

Yes, advanced finishing treatments are available including stain resistance, flame resistance, and UV protection, depending on your project's requirements — especially for hotel and commercial projects that need specific safety specifications.

We offer jacquard weaving capabilities (for complex, luxurious woven patterns) and dobby weaving (for simpler geometric patterns with higher production efficiency), allowing development of materials from simple and practical to luxurious and complex depending on your brand's vision.

Yes, we provide export and logistics support tailored to international distribution requirements, including documentation, packaging standards, and shipping coordination based on each project's needs.

Yes, we offer dedicated support for distribution partners including marketing materials, sample books, and territory planning, alongside transparent, competitive pricing models designed for long-term commercial viability.

The first step is a consultation where we discuss your product vision, target market, and technical and commercial specifications. From there, our engineering and design team translates your vision through the development, sampling, and production stages. Contact us or browse our manufacturing and private label page to start the conversation.

Yes, we deal with traders, workshops, and furniture projects on wholesale terms. To inquire about wholesale prices and terms, or about a distributor account, contact us and we'll explain the available options based on your need and quantity.

For large orders, contact us with your project details (fabric type, color, and approximate quantity). We always recommend requesting a sample first to approve the material and color, then confirming the quantity from the same batch to ensure color matching. We'll help you at every step.

Fabric prices change with material type, quantity, and market conditions, so a fixed price is hard to state. For accurate, current prices based on your choice and quantity, contact us directly and we'll provide the details.

Some projects need specific specifications (a certain weight or density) or treatments (stain or water resistance). Contact us with the details of what you need, and we'll explain the options available for your project.

Yes, we offer wholesale fabric in Egypt for traders and workshop owners, with prices depending on material type and quantity. Buying wholesale directly gives you a better price per meter and consistent color across your order. To ask about current wholesale prices, contact us.

To start buying fabric wholesale, contact us with your requirements (material type, color, approximate quantity). We recommend requesting a sample first to approve the material before confirming the full wholesale quantity, to ensure it matches your expectations.

You can request samples of the colors and materials you're interested in to check the feel, weight, and color fastness yourself before a large order. Inspecting an actual sample is the surest way to judge quality. Contact us or browse the site to learn how to request available samples.

A catalogue makes it easier for you to browse the available materials and colors and choose what suits your project. Contact us or browse the site to learn about the catalogue details and how to get it.

We provide a number of free samples per customer, after which a small fee may apply to additional samples. The exact details (number of free samples and the cost after) are shown when requesting samples on the site. For select customers, we may offer additional free samples on a case-by-case basis.

Samples are usually shipped within a short time of order confirmation, and arrival time varies by your area. You can track your sample shipment from your account the same way you track regular orders.

The catalogue is available as a product on the site, and may be free for select customers at our discretion. To ask about the current catalogue price or whether you qualify for it free, contact us.

No, buying the catalogue is a separate purchase from registering as a distributor. If you're a business owner interested in becoming a distributor account, contact us and we'll help you complete registration and approval.

A sample is an actual piece of fabric in a specific color and type that you check by hand before buying. The catalogue is a broader reference showing a wider range of materials and colors in one place. Many customers use the catalogue for general exploration, then request samples of the specific colors they liked before the final decision.